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Daily Archives: May 21, 2020

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Challenging automated filtering systems – The case of Yelp

Blog-BeiträgeBy Francesca PalmiottoMay 21, 2020

Before choosing a restaurant, you will probably seek advice on TripAdvisor or Yelp. These platforms employ filtering algorithms to ensure reliability and authenticity of their reviews. As the livelihood of the business largely depends on its digital reputation, the correct functioning of these filters is fundamental. If the algorithm assesses reviews wrongly, this will damage…

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